How does the Military Police Center work?

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1. 190 is a police emergency telephone number that works throughout Brazil. Phone companies route calls after verifying where the calling phone is registered. A Recife number that dials 190, for example, is directed to ring the city’s PM central

2. At the 190 center, callers asking for help speak to an attendant, a police officer trained to deal with people in a state of tension. The attendant makes a filter to see if it is a police case. He writes down data such as addresses, descriptions, etc. on a computer. and passes the information to another sector while staying on the line with the person

3. The information goes to dispatchers, who are also at the center. There is one for each PM battalion. If the problem is in the area guarded by battalion X, the call goes to dispatcher X. On a screen, he monitors the position of the battalion’s cars. After filtering the occurrences in order of priority, he radios the nearest vehicle

4. The vehicle coverage area depends on the number of people in each region. In heavily populated areas, such as the center of large cities, each car can cover an area of ​​only 2 km2. On the way to the occurrence, the police keep talking on the radio with the dispatcher, who goes over new details collected by the attendant :-O

WHAT ABOUT CELL PHONE?

Suppose you have a cell phone registered in a capital city and you’ve gone to the countryside for the weekend. Once there, you need to use your cell phone to dial 190. Where does the call go? You will be answered by the capital’s central office, where your cell phone is registered. After answering you, however, this center will forward the call to the center that covers the region where you are.